Frequently Asked Questions
Everything you need to know about our fresh treats.
How are your products shipped to ensure freshness?
All our baked goods are made to order and vacuum-sealed immediately after cooling. We use expedited shipping and insulated packaging to ensure they arrive at your door tasting oven-fresh.
Do you offer vegan or gluten-free options?
Yes! We have a dedicated selection of both vegan and gluten-free treats. You can filter our shop page by dietary preference to find the perfect snack for your needs.
What is the shelf life of GET BAKED products?
Most of our products stay fresh for 7-10 days at room temperature. For longer storage, you can freeze them for up to 3 months. We recommend a quick 10-second zap in the microwave for the best experience.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery's progress in real-time.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an issue with the quality, please contact us within 24 hours for a replacement or refund.
Do you provide nutritional information for your treats?
Yes, full nutritional labels and ingredient lists are available on each individual product page, as well as printed on the physical packaging of your order.